Welcome to High Thread] (the Site). These Terms and Conditions govern your use of our Site and the purchase of any products from [Company Name]. By accessing the Site or placing an order, you agree to be bound by these Terms.
Eligibility and user accounts
- Age requirement: By using this Site, you confirm you are at least the age of majority in your jurisdiction.
- Account security: You are responsible for safeguarding your login credentials and account activity.
Products, orders, and pricing
- We strive to display product colors and images as accurately as possible. We cannot guarantee your monitor display will be completely accurate.
We want you to love your High Thread piece. If something isn't right, here's how returns work.
Return window
- Items may be returned within 14 days of delivery, unworn and in original condition with tags attached.
How to start a return
- Contact us via WhatsApp or email to request a return authorization before sending anything back.
Made-to-order pieces
- Made-to-order and custom-measurement pieces are final sale and cannot be returned.
This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, place an order, or contact us.
Information we collect
- Contact details you provide, such as your name, phone number, email address, and shipping address.
- Order details required to process purchases and customer service requests.
How we use your information
- To process orders, provide support, and improve your shopping experience.
- To send updates you have opted in to receive.